Shop Floor Volunteers

Keywords

18+ Charity Shop Organising

Description

Dover Swap Shop is a bi‑monthly community event in Dover where people can swap unwanted items instead of throwing them away, helping to reduce waste and support reuse.

Shop Floor Volunteers play a key part in ensuring the Dover Swap Shop runs smoothly and is a friendly, welcoming space for the community.

Volunteers help set up the space, organise and display donated items, greet participants, explain how the Swap Shop works, and support the general flow of the event.

They also help maintain a tidy, safe environment and provide light assistance with packing down at the end of each session.

This role is perfect for someone who enjoys meeting new people, keeping busy, and contributing to an environmentally‑positive community project.

What rewards come with volunteering, and how does it create meaningful change?

Opportunity to support a well-loved community reuse initiative in Dover

Experience in customer service, retail‑style activities, community engagement, and event delivery

A sociable role — great for meeting new people and building confidence

Skill development useful for CVs, college applications, employment or career change

Being part of a friendly team helping reduce waste and support sustainable community living

Flexible time commitment that can fit around work, study, or caring responsibilities

Requirements

Friendly and approachable attitude

Good communication skills when engaging with the public

Basic organisational skills

Ability to work as part of a team

Willingness to complete tasks such as sorting, tidying, and maintaining displays

Reliability — turning up for agreed session times

Experience in customer‑facing roles (retail, events, customer service)

Experience with handling donations, stock rotation, or similar tasks

Confidence explaining processes or guiding new participants

An interest in sustainability, reuse, and community projects

Must be 18+

Comfortable driving distances within the Dover District between Dover and Deal

Able to support occasional weekend events (Swap Shop runs bi‑monthly on a Saturday)