Volunteer Mentor

Keywords

18+ Advocacy & Support Mentoring Training Given

Description

We are looking for a compassionate and reliable ‘Volunteer Mentors’ to assist clients referred from Citizens Advice who are experiencing debt and financial difficulties.

The role involves accompanying clients to meetings and appointments, helping them understand the information provided, and offering practical support throughout the process.

Full free training will be provided.

Key Responsibilities:

• Attend appointments and meetings with clients (e.g., debt advice sessions, creditor meetings, or related services)
• Provide reassurance and support to clients who may feel anxious or overwhelmed
• Help clients understand information discussed during meetings
• Encourage clients to engage with support services and follow agreed plans
• Maintain professionalism, confidentiality, and clear boundaries

What rewards come with volunteering, and how does it create meaningful change?

This is a rewarding opportunity to make a real difference by helping people navigate difficult financial situations and access the support they need.

Requirements

   Requirements:

• Good communication and listening skills
• Empathy and a non-judgmental approach
• Ability to support individuals facing financial stress
• Reliable and punctual
• Experience in support work, advocacy, or community services is desirable but not essential

Location: Dover/Deal