Admin Support Role

Keywords

18+ Administration Flexible Training Given

Description

Dover Swap Shop is a bi‑monthly community event in Dover where people can swap unwanted items instead of throwing them away, helping to reduce waste and support reuse.

Additional support is required to assist the team with administration tasks, project planning and delivery and on the day support as well.

This role will be supporting the main management team with the following but not limited to:

Hiring a van for events

Conducting DBS checks for volunteers

Supporting with managing volunteers

Reviewing existing policies and protocols and updating where applicable

Promoting and advertising upcoming sessions and adverts on social media

Responding to emails; on average 3-4 a week received

What rewards come with volunteering, and how does it create meaningful change?

Opportunity to gain hands‑on experience in project planning, community engagement, and event delivery

Chance to develop or strengthen skills in administration, communication, social media promotion, volunteer management, and policy review

Being part of a supportive team making a positive impact in the local community

Experience that can enhance your CV and support career development in community work, events, or public services

Flexible hours that can fit around work, study, or caring commitments

Satisfaction of helping improve local initiatives and supporting volunteers and residents

Requirements

Communication skills, organisational ability, and confidence using PCs and common applications such as Outlook, social media platforms, and basic admin tools.

Access to their own laptop/device to manage admin is preferred.

Previous experience in administration, volunteer coordination, event planning, or project support roles.

• Ability to commit 5–10 hours per month
• Must be 18+
• Reliable, proactive, and able to work independently as well as part of a team
• Willingness to support occasional weekend or on‑the‑day event activities
• Comfortable engaging with volunteers, partners, and members of the public
• An understanding of safeguarding and confidentiality (training can be provided)